Bills are mailed out at the end of each month and are always due on the 15th of every month.
To pay your water bill via debit or credit card, you must pay online via doxo pay at: https://user.doxo.com/bill-pay/township-otsego-parent/. Please click “Pay Bill” to pay through doxo. Paying with your bank account is free. There is small fee when you pay with a credit or debit card. In order to pay your bill on time, please be prepared for the processing time of 6 days via bank account or 4 days via credit/debit card. You will need your utility bill account number to make a payment. (We cannot accept credit/debit cards in person. If you wish to pay by card, you will need to use doxo pay online.)
Please send your bill stub with your payment or write your account number on your check or money order, payable to Otsego Township, PO Box 257, Otsego MI 49078. Allow at least 7-10 business days for mail delivery and processing. Payment is not considered made until it has been received during business days at Otsego Township.
Payments can also be dropped at the Township Office mail slot dropbox (left of the West door) at any time and will be processed the next business day.
In-person (8 a.m. to 4 p.m. Monday – Thursday) at Otsego Township, 400 North 16th Street, Otsego MI 49078 with cash, check, or money order. We cannot accept credit/debit cards in person. If you wish to pay by card, you will need to pay online (see information above regarding online payment processing).
Online bill pay through your bank requires you to schedule the bill in advance for mail processing time and add the following information: your water account number, payable to: Otsego Township, and mail to PO Box 257 Otsego MI 49078.
The water and/or sewer utility bills remain with the property. Contact the Otsego Township Water Billing at 269-694-9434 to sign up for new water and/or sewer service and to ensure that a final water read has already been scheduled by the previous owner/renter. The appointment should be made 7-10 business days prior to closing to ensure the availability of the Otsego Township Water Staff.
If you are moving, please contact us to schedule a final water read. The appointment should be made 7-10 business days prior to closing to ensure the availability of the Otsego Township Water Staff. You are responsible for payment for the final water bill.
A 5-percent penalty will be added to the current unpaid bill if payment is not received in full by the due date.
A $25 service charge will be applied to your account for each check that is returned or ACH payment that is not honored by your bank.